Help 2 Others Foundation · 2025 Impact Report

Keeping the Water Flowing for Our Neighbors

For more than 22 years, we have stood in the gap for seniors and vulnerable residents across Central Alabama, ensuring no one has to choose between water and other basic needs. This is where your support went in 2025.

Reporting Period  •  March to December 2025

A message from our Executive Director

Dr. Aisha Castro-Ellington

"This past year stretched us, shaped us, and ultimately strengthened the heart of the H2O Foundation. For the first time, we met the people we serve face to face and walked through their stories with them. Because of you, those stories are not the exception. They are the impact."

Dr. Aisha Castro-Ellington
Executive Director, Help 2 Others (H2O) Foundation
H2O Foundation Executive Director Dr Aisha Ellington
2025 At A Glance

By the numbers.

Every figure on this page reflects work delivered between March 1 and December 31, 2025.

Applications received

955

Requests for help that reached H2O during the reporting period.

Pre-qualified applicants

574

Applications that cleared initial screening and moved to review.

Households served

337

Neighbors who kept the water on through H2O's direct assistance.

Water and sewer bill assistance

$94,171

Direct payments to utilities to keep service active or restore it.

Plumbing repairs

$4,625

Up to $1,000 per household for urgent repairs that protect health.

Average benefit per household

$296

A small gift goes a long way.

Tracked outcomes

Disconnections prevented

Water and sewer service maintained

Service restored after a shutoff

Outcome tracking began after program launch. Of the 337 households served, 279 were tracked through the new outcome reporting system.

2025 IMPACT OVERVIEW

Who We Served & What We Achieved.

The data below highlights the households H2O served and the outcomes made possible through community support.

  • Age 55 and over The core population H2O is built to serve 51%
  • Living with a disability Including residents on Social Security disability 57%
  • Female head of household Grandmothers, widows, single residents 68%
  • Black or African American Reflective of the populations we serve 80%
  • At or below 75% federal poverty level Households on the tightest fixed incomes 87%

60% renters and 37% homeowners. Both groups served equally. Source: H2O Participant Demographics report, drawn from 502 enrolled participants across 324 households, Water and Sewer Assistance program, January to December 2025. Households may meet more than one criterion.

H2O Social Media Templates (75)

22 years of impact

Restoring stability · Strengthening communities
2002
2004
2004 - 2019
2020
2022
2023
2024
2025

A Mission Begins

One Person’s Compassion Sparks a Community Movement

Melvin Staples, a Birmingham Water Works superintendent, witnessed firsthand the hardship vulnerable residents faced when they lost access to water service. Moved by compassion, he began personally paying delinquent water bills out of his own pocket to help vulnerable residents remain connected to essential water services.

 

Recognizing the growing community need and the lives already being impacted through individual support for vulnerable households, Birmingham Water Works General Manager Michael Vann encouraged him to formalize the initiative and establish a foundation dedicated to helping vulnerable households remain connected to essential water services across the Birmingham region.

H2O Foundation Officially Launches

Establishing a Community Resource for Water Assistance

With support from founding board member Connie Sheppard Harris, Help 2 Others Foundation receives 501(c)(3) nonprofit status and officially begins operations in partnership with Birmingham Water Works. H2O is founded on the belief that access to safe water is essential to public health, dignity, and household stability.

Building a Legacy of Service

Volunteer-Led Leadership Expands Community Impact

For more than 15 years, H2O has operated as a volunteer-led working board organization dedicated to serving vulnerable residents throughout Greater Birmingham. Through its partnership with the Birmingham Water Works Board and community stakeholders, the organization helps thousands of households avoid water shutoffs and maintain access to safe, reliable water service during times of financial hardship.

A New Chapter of Growth

Professionalized Operations Begin

H2O hires Jamekia Bies as the organization’s first Executive Director, marking a major milestone in organizational growth and operational capacity. Under her leadership, H2O begins strengthening infrastructure, expanding community partnerships, and positioning the organization for long-term sustainability and impact.

Celebrating 20 Years of Impact

Two Decades of Serving the Community

H2O Foundation celebrates 20 years of service to vulnerable residents and seniors across the Birmingham region. The milestone reflects two decades of compassion, partnership, and commitment to ensuring vulnerable residents maintain access to essential water services.

Expanding Utility Partnership Impact

Strengthening Community Connections

H2O continues serving the community through collaborative water utility partnerships and community engagement efforts focused on household stability, emergency assistance, and public health support for vulnerable residents.

Preparing for Transformation

Transitioning Toward Direct Client Services

H2O’s partnership with the Salvation Army concludes, allowing the organization to begin planning for a more client-centered service delivery model. During the transition period, operations continue through community partnerships while H2O prepares to launch direct service operations and strengthen organizational independence.

A New Era for H2O Foundation

Expanding Access, Visibility, and Community Impact

H2O moves into a new office space and launches face-to-face client services for the first time in organizational history. The transition allows staff to meet directly with residents, hear their stories firsthand, and provide assistance with dignity, compassion, and personalized support.

During this transformational year, Dr. Aisha Castro-Ellington becomes H2O Foundation’s second Executive Director, bringing renewed vision, strategic leadership, and a strong commitment to expanding community impact.

As the organization continues growing, H2O expands services across five counties in Alabama and serves more than 300 households through emergency utility assistance, community outreach, and water access support programs.

Looking Ahead

Continuing the Mission

For 22 years, H2O Foundation has remained committed to one simple but powerful belief: access to water changes lives. Our most vulnerable neighbors should never have to choose between water and other basic needs. As the organization looks toward the future, H2O will continue building partnerships, expanding educational initiatives, and strengthening services that help vulnerable residents and seniors remain safely connected to one of life’s most essential resources.

Financial transparency

2025 fiscal year · January to December

Where your dollar goes

$363,909 Total expenses
Category%Amount
Payroll, staff delivering services 41.5$151,160
Program services, direct client assistance 27.2$98,796
Rent and utilities 9.7$35,359
Marketing and outreach 8.8$32,000
Fundraising 8.6$31,445
Technology 4.2$15,149
Total$363,909

Revenue by source

$338,493 Total revenue
Category%Amount
Grants 38.2$129,142
Events, Golf Tournament 22.5$76,267
Customer bill contributions, Check the Box 19.2$64,860
Birmingham Water Works partnership 18.5$62,500
Individual donations 1.7$5,723
Total$338,493

Read the full 2025 Impact Report

Every story, every number, and every partner who made this year possible, gathered in one place. Read it online or keep a copy to share.

report

Our 2025 partners and sponsors

The generosity behind the mission

ACIPCO

Arcadis

Badger Meter

B & H Contracting, Inc.

Barringer CPA

Birmingham Business Resource Center

Birmingham Chapter of Kappa

Alpha Psi

Birmingham City Council

Birmingham Engineering &

Construction

Birmingham Promise

Birmingham Water Works

Black Diamond Paving

Blue Cross Blue Shield of Alabama

Boy Scouts, Greater Alabama Council

BWW Rate Payers

C E Associates

Consolidated Pipe & Supply

CPC Technology

Earlie Simmons

Ferguson

Fine Geddie & Associates

Fortif Law Partners

In Time Staffing

Jacobs

Jane McGriff

Jarvis Patton

Lucille Williams

Mac Underwood

Michael Johnson

Middle Alabama Area Agency on

Aging

Morgan Stanley

Morrow Water Technologies

Psalms Books Inc.

Raftelis Financial Consultants

Rast Construction

Raymond James & Associates

Regions Bank Trust

Rookis Agency

Schneider Electric

Sheppard-Harris & Associates, P.C.

Tate Contracting / Sundog Paving

Templeton & Associates

The City of Birmingham

The City of Irondale

Tren-Tay, Inc.

Truckworx Kenworth

US Pipe and Foundry Company

Willoughby Contracting

ACIPCO
Arcadis
Badger Meter
B & H Contracting, Inc.
Barringer CPA
Birmingham Business Resource Center
Birmingham Chapter of Kappa Alpha Psi
Birmingham City Council
Birmingham Engineering & Construction
Birmingham Promise
Birmingham Water Works
Black Diamond Paving
Blue Cross Blue Shield of Alabama
Boy Scouts, Greater Alabama Council
BWW Rate Payers
C E Associates
Consolidated Pipe & Supply
CPC Technology
Earlie Simmons
Ferguson
Fine Geddie & Associates
Fortif Law Partners
In Time Staffing
Jacobs
Jane McGriff
Jarvis Patton
Lucille Williams
Mac Underwood
Michael Johnson
Middle Alabama Area Agency on Aging
Morgan Stanley
Morrow Water Technologies
Psalms Books Inc.
Raftelis Financial Consultants
Rast Construction
Raymond James & Associates
Regions Bank Trust
Rookis Agency
Schneider Electric
Sheppard-Harris & Associates, P.C.
Tate Contracting / Sundog Paving
Templeton & Associates
The City of Birmingham
The City of Irondale
Tren-Tay, Inc.
Truckworx Kenworth
US Pipe and Foundry Company
Willoughby Contracting

We also thank the donors whose continued support over the past 22 years has made this work possible and strengthened our impact across the community.

Looking ahead

As we enter the next chapter

More households, more access

Expanding access to water, sewer, and plumbing assistance so more households can stay safe, stable, and supported when challenges arise.

Stronger networks, faster help

Deepening partnerships with municipalities, community organizations, and corporate partners to connect more people to the help they need.

Closing gaps where it matters

Reaching communities with limited access to support, helping households get assistance before small issues become major crises.

H2O Social Media Templates (76)

Every drop counts

Your gift keeps the water on for a neighbor who has nowhere else to turn. Give once or check the box to give monthly, it takes about 10 seconds.